Are you pet friendly?

No, BIG4 Whiters Holiday Village is not set up to accommodate pets. While we are not a pet friendly park, registered assistance animals are welcome; please contact our team if you are travelling with a service animal.

Do you have wheelchair accessible accommodation?

We offer one Garden Cottage that is wheelchair accessible with a ramp and an open wheel-in shower. We do not advertise as fully accessible because the toilet location prevents the installation of an assistance bar, so please call us on 03 5155 1343 to discuss if this unit meets your requirements.

Do you have WiFi internet access?

Yes, we provide limited free WiFi for guests in the park. The speed is good for checking social media and emails, but not suitable for streaming services like Netflix. There is a good WiFi signal around the reception building but we cannot guarantee WiFi in accommodation.

Yes we have three swimming pools at our holiday village. Pool hours are from 9am - 9:30pm daily. For safety, children under 12 must be supervised at all times and no glass, running, or diving is permitted in the pool areas.

Are your swimming pools heated during winter?

To ensure a warm swim regardless of the winter weather, we provide all our guests with complimentary entry passes to the nearby Lakes Entrance Aquadome. This gives you full access to their indoor heated pools, spa, and sauna facilities.

Do you have a playground?

Yes, we have a playground for children who are 12 years old and under. The playground is available during daylight hours and children must be supervised at all times.

Do I need to bring linen?

No, all linen is included for your stay. The beds are made for your arrival and bath towels are provided, however, we recommend bringing your own pool or beach towels.

Do you have laundry facilities?

Yes, we have a self-serve, coin-operated laundry open from 8am - 9:30pm. Please note that our Garden Cottages are the only accommodation type that includes private laundry facilities.

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