We are open for business and welcoming guests for a Lakes Entrance stay!
We are pleased to advise that all our facilities are now open, including the pool area, games room and kids movies in the TV & movie room. Unfortunately, our spa area is closed indefinitely. Social distancing must be observed at all shared facilities and signage will indicate permitted guest numbers. Please refer to the Victoria Department of Health website for any COVID related updates.
We are also able to re-start our nightly kids movies, running until the end of the school holidays. Please note, due to social distancing in the TV & Movie Room, numbers will be limited to 30.
Future bookings and flexible cancellation policy
To help you start making holiday plans for the future, we are currently offering a COVID-19 Flexible Booking Policy. Withstanding rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months should any of the below criteria impact their planned stay:
• You or an immediate family member becomes sick with COVID–19
• You are forced into self-isolation
• You are awaiting the results of a COVID–19 test or
• A State Government or Commonwealth Government directive is issued and means you are no longer able to travel to or from your destination.
Where requested, provide proof to the park where the booking is held of COVID-19 impact as listed above. Any cancellation which is deemed not applicable to the COVID-19 Flexible Cancellation Policy will need to comply with parks usual Terms and Conditions and Cancellation Policy here. If you have any queries, please email us at info@whiters.com.au.
We thank you for your understanding during incredibly challenging time for all of us. We look forward to welcoming back our valued guests for a well-deserved holiday!
Best wishes,
Michael & Julie Smits and the team here at BIG4 Whiters
Park Owners
Look no further for your Lakes Entrance holiday accommodation than BIG4 Whiters Holiday Village!
A relaxed holiday village atmosphere
Our resort style accommodation and facilities are located on five acres of peaceful gardens and offer an unforgettable holiday experience. Relax in one of our pools or catch up with family and friends in the BBQ area. Our family-friendly holiday park has something for kids of all ages, with a playground, games room and pedal go-karts available for hire. Groups can take advantage of our conference room and meeting facilities in the Rotunda.
Family friendly accommodation
Choose from a great range of accommodation with something for everyone, ranging from our three bedroom villas that sleep up to 8 people through to modern one bedroom villas that are ideal for couples. As the recipient of a TripAdvisor Certificate of Excellence we pride ourselves on our commitment to delivering the best accommodation and service in Lakes Entrance.
Convenient location and friendly hosts
BIG4 Whiters Holiday Village is just a short stroll to the main shopping centre and the footbridge that leads to the famous Ninety Mile Beach. This world renowned area is second to none for excellent surfing, fishing, windsurfing and swimming. Lakes Entrance is an easy 3.5 hours drive from Melbourne but a world away from the hustle and bustle of the city. Enjoy boat cruises, sailing and diving or just sit back and relax in seaside heaven!
