25 May 2020 park update. BIG4 Whiters Holiday Village will re-open 1st June 2020!
The Victorian Government has announced the gradual easing of restrictions throughout the state. "From 11:59pm on 31 May, you can stay at a caravan park, provided there are private facilities available (e.g. cabins) and there is no use of communal areas like shared bathrooms and kitchens."
At BIG4 Whiters, we are pleased to be able to re-open, with some restrictions. At this stage, the BBQ area is closed, but guests are welcome to bring personal gas BBQ’s to use outside their accommodation. The communal toilets will also be closed. We are reviewing our other facilities, but at this point in time we anticipate that all our public facilities will be closed, including our pools, spa, games room, playground, tennis court, basketball court and pedal carts. Unfortunately this also includes no kids movies running during the school holidays as this is in an enclosed room.
Health and Safety
For the safety of our guests and team and to comply with current COVID-19 restrictions, guests at BIG4 Whiters Holiday Village must abide by the following:
- Please do not visit BIG4 Whiters Holiday Village if you or any other member of your family is unwell.
- If you or a member of your booking becomes unwell whilst staying at BIG4 Whiters Holiday Village or anytime in the two weeks following your departure, you must advise BIG4 Whiters Holiday Village immediately.
- Hand sanitizer is provided at several stations around the park for your use.
- We encourage all guests and staff to download and activate the COVIDSafe app.
- All guests must be listed in your booking including name and contact phone number.
- A mandatory registration form must be signed prior to checking in.
- For more information please visit our COVID-19 health and safety page here.
New bookings and flexible cancellation policy
We have a flexible policy for bookings arriving up until 31 August 2020, where you can change or cancel your booking up to 72 hours before arrival. Our regular cancellation policies will apply for bookings for arrival after 1 September 2020. We really appreciate your support when you book direct with us. Our friendly team are happy to assist with any queries, please email us on info@whiters.com.au
Thank you for your understanding during incredibly challenging time for all of us. We look forward to welcoming back our valued guests again soon!
Best wishes,
Michael & Julie Smits and the team here at BIG4 Whiters
Park Owners
Look no further for your Lakes Entrance holiday accommodation than BIG4 Whiters Holiday Village!
A relaxed holiday village atmosphere
Our resort style accommodation and facilities are located on five acres of peaceful gardens and offer an unforgettable holiday experience. Relax in one of our pools or catch up with family and friends in the BBQ area. Our family-friendly holiday park has something for kids of all ages, with a playground, games room and pedal go-karts available for hire. Groups can take advantage of our conference room and meeting facilities in the Rotunda.
Family friendly accommodation
Choose from a great range of accommodation with something for everyone, ranging from our three bedroom villas that sleep up to 8 people through to modern one bedroom villas that are ideal for couples. As the recipient of a TripAdvisor Certificate of Excellence we pride ourselves on our commitment to delivering the best accommodation and service in Lakes Entrance.
Convenient location and friendly hosts
BIG4 Whiters Holiday Village is just a short stroll to the main shopping centre and the footbridge that leads to the famous Ninety Mile Beach. This world renowned area is second to none for excellent surfing, fishing, windsurfing and swimming. Lakes Entrance is an easy 3.5 hours drive from Melbourne but a world away from the hustle and bustle of the city. Enjoy boat cruises, sailing and diving or just sit back and relax in seaside heaven!
