Great news! We are re-open for arrivals from Friday 10th September 2021, for people who live in regional Victoria (except for any excluded LGA's). Bookings are permitted for single household, intimate partners or single bubbles.
For the safety of our guests and team and to comply with current COVID-19 restrictions, park facilities will be subject to a maximum number of members of the public that may be present in the space at a single time and all current DHHS Victorian restrictions must be followed. Social distancing must be observed at all shared facilities and signage will indicate permitted guest numbers.
Park facilities OPEN (with social distancing and density limits): Swimming Pools, Playground, Tennis court/basketball ring, Pedal Kart hire, BBQ area, Fish cleaning area, Laundry, Communal toilets.
Park facilities CLOSED until further notice: Indoor Games Room and Kids Movies/TV Area. Unfortunately, our spa area is closed indefinitely.
Please refer to the Victoria Department of Health website for any COVID related travel updates, including mask requirements.
Our accommodation is ready to book now and booking direct with us online is a great option, as our phones may be busy after the announcement!
Future bookings and flexible cancellation policy
To help you start making holiday plans for the future, we are currently offering a COVID-19 Flexible Booking Policy. Withstanding rights under consumer law, guests will have the option to select a new date for their existing booking or accept a credit valid for up to 12 months should any of the below criteria impact their planned stay:
• You or an immediate family member becomes sick with COVID–19
• You are forced into self-isolation
• You are awaiting the results of a COVID–19 test or
• A State Government or Commonwealth Government directive is issued and means you are no longer able to travel to or from your destination.
Where requested, provide proof to the park where the booking is held of COVID-19 impact as listed above. Any cancellation which is deemed not applicable to the COVID-19 Flexible Cancellation Policy will need to comply with parks usual Terms and Conditions and Cancellation Policy here. If you have any queries, please email us at info@whiters.com.au.
We thank you for your understanding during incredibly challenging time for all of us. We look forward to welcoming back our valued guests for a well-deserved holiday!
Best wishes,
Michael & Julie Smits and the team here at BIG4 Whiters
Park Owners
Look no further for your Lakes Entrance holiday accommodation than BIG4 Whiters Holiday Village!
A relaxed holiday village atmosphere
Our resort style accommodation and facilities are located on five acres of peaceful gardens and offer an unforgettable holiday experience. Relax in one of our pools or catch up with family and friends in the BBQ area. Our family-friendly holiday park has something for kids of all ages, with a playground, games room and pedal go-karts available for hire. Groups can take advantage of our conference room and meeting facilities in the Rotunda.
Family friendly accommodation
Choose from a great range of accommodation with something for everyone, ranging from our three bedroom villas that sleep up to 8 people through to modern one bedroom villas that are ideal for couples. As the recipient of a TripAdvisor Certificate of Excellence we pride ourselves on our commitment to delivering the best accommodation and service in Lakes Entrance.
Convenient location and friendly hosts
BIG4 Whiters Holiday Village is just a short stroll to the main shopping centre and the footbridge that leads to the famous Ninety Mile Beach. This world renowned area is second to none for excellent surfing, fishing, windsurfing and swimming. Lakes Entrance is an easy 3.5 hours drive from Melbourne but a world away from the hustle and bustle of the city. Enjoy boat cruises, sailing and diving or just sit back and relax in seaside heaven!
