Are you pet friendly?

No, BIG4 Whiters Holiday Village is not set up to accommodate pets. While we are not a pet friendly park, registered assistance animals are welcome; please contact our team if you are travelling with a service animal.

Do you have wheelchair accessible accommodation?

We offer one Garden Cottage that is wheelchair accessible with a ramp and an open wheel-in shower. We do not advertise as fully accessible because the toilet location prevents the installation of an assistance bar, so please call us on 03 5155 1343 to discuss if this unit meets your requirements.

Do you have WiFi internet access?

Yes, we provide limited free WiFi for guests in the park. The speed is good for checking social media and emails, but not suitable for streaming services like Netflix. There is a good WiFi signal around the reception building but we cannot guarantee WiFi in accommodation.

Yes we have three swimming pools at our holiday village. Pool hours are from 9am - 9:30pm daily. For safety, children under 12 must be supervised at all times and no glass, running, or diving is permitted in the pool areas.

Are your swimming pools heated during winter?

To ensure a warm swim regardless of the winter weather, we provide all our guests with complimentary entry passes to the nearby Lakes Entrance Aquadome. This gives you full access to their indoor heated pools, spa, and sauna facilities.

Do you have a playground?

Yes, we have a playground for children who are 12 years old and under. The playground is available during daylight hours and children must be supervised at all times.

Do I need to bring linen?

No, all linen is included for your stay. The beds are made for your arrival and bath towels are provided, however, we recommend bringing your own pool or beach towels.

Do you have laundry facilities?

Yes, we have a self-serve, coin-operated laundry open from 8am - 9:30pm. Please note that our Garden Cottages are the only accommodation type that includes private laundry facilities.

Laundry and amenities at BIG4 Whiters

BIG4 Whiters Holiday Village Amenities Sept 2022 2

Convenient, clean, and accessible park facilities in Lakes Entrance

Enjoy all the comforts of home during your East Gippsland holiday. At BIG4 Whiters Holiday Village, our centrally located laundry and park amenities block is designed to keep your family stay relaxed, practical, and stress-free.

Whether you need to wash beach towels after a day on Ninety Mile Beach, clean your daily catch, or access accessible family facilities, everything you need is centrally located within our five-acre village grounds.

Guest laundry facilities

Self-serve coin-operated laundry – Equipped with commercial washing machines and clothes dryers to easily handle family holiday washing.
Operating hours – Open daily for guest use from 8:30am to 9:30pm.
Private in-room laundry option – For guests who prefer private washing facilities inside their accommodation, our two-bedroom Garden Cottages include their own private washing machine and dryer.

Central amenities block features

Male and female restrooms – Clean, well-maintained toilet facilities and hot showers.
Dedicated babies bathroom – A private, family-friendly space featuring a baby bath and change table to make bathing little ones easy.
Wheelchair accessible bathroom – Spacious accessible toilet and shower facilities designed for guests with mobility requirements.
Dedicated fish cleaning station – A purpose-built, outdoor cleaning sink with running water designed specifically for cleaning and scaling your fresh catch.
Undercover BBQ area – Conveniently located adjacent to the amenities block for easy meal preparation.

Laundry and amenities frequently asked questions

What are the opening hours for the guest laundry?

Our self-serve coin-operated laundry is open daily from 8:30am to 9:30pm.

Do all accommodation types have private washing machines?

Our spacious Garden Cottages are the only accommodation type featuring their own private in-cabin washing machine and dryer. All other guests staying in our villas, holiday units, studios, and ensuite sites have full access to the central coin-operated laundry.

Are there accessible and family bathroom facilities available?

Yes. Our central amenities block includes a fully accessible wheelchair-friendly bathroom and a dedicated babies bathroom complete with a baby bath and change facilities.

Where should I clean fish caught in the Gippsland Lakes?

To maintain high hygiene standards across our park, please clean and scale all raw fish at our dedicated fish cleaning station located near the amenities block, rather than inside your accommodation kitchen or at the BBQ sinks.