Are you pet friendly?

No, BIG4 Whiters Holiday Village is not set up to accommodate pets. While we are not a pet friendly park, registered assistance animals are welcome; please contact our team if you are travelling with a service animal.

Do you have wheelchair accessible accommodation?

We offer one Garden Cottage that is wheelchair accessible with a ramp and an open wheel-in shower. We do not advertise as fully accessible because the toilet location prevents the installation of an assistance bar, so please call us on 03 5155 1343 to discuss if this unit meets your requirements.

Do you have WiFi internet access?

Yes, we provide limited free WiFi for guests in the park. The speed is good for checking social media and emails, but not suitable for streaming services like Netflix. There is a good WiFi signal around the reception building but we cannot guarantee WiFi in accommodation.

Yes we have three swimming pools at our holiday village. Pool hours are from 9am - 9:30pm daily. For safety, children under 12 must be supervised at all times and no glass, running, or diving is permitted in the pool areas.

Are your swimming pools heated during winter?

To ensure a warm swim regardless of the winter weather, we provide all our guests with complimentary entry passes to the nearby Lakes Entrance Aquadome. This gives you full access to their indoor heated pools, spa, and sauna facilities.

Do you have a playground?

Yes, we have a playground for children who are 12 years old and under. The playground is available during daylight hours and children must be supervised at all times.

Do I need to bring linen?

No, all linen is included for your stay. The beds are made for your arrival and bath towels are provided, however, we recommend bringing your own pool or beach towels.

Do you have laundry facilities?

Yes, we have a self-serve, coin-operated laundry open from 8am - 9:30pm. Please note that our Garden Cottages are the only accommodation type that includes private laundry facilities.

Undercover BBQ area at BIG4 Whiters

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Outdoor cooking, fresh local seafood, and family dining

There is nothing quite like an outdoor barbecue on a coastal holiday. Nestled within our landscaped grounds, the fully undercover guest BBQ area at BIG4 Whiters Holiday Village provides a relaxed, sheltered space to cook up a classic Aussie barbecue or prepare a fresh seafood feast with family and friends.

Whether you are grilling up local produce after a day on Ninety Mile Beach or cooking the day's fresh catch from the Gippsland Lakes, our modern cooking facilities make outdoor dining effortless.

BBQ area features and amenities

4 BBQ hotplates – Well-maintained electric hotplates complete with attached cooking tools for easy grilling.
Dedicated seafood cooking station – A large stainless-steel preparation bench equipped with 2 gas hobs, ideal for boiling local prawns, crabs, or cooking fresh fish.
Clean-up station – Large sink with running water and paper towel dispensers for quick and easy cleaning.
Undercover picnic tables – Ample sheltered outdoor seating so you can sit down and enjoy your meal together, rain or shine.
Close to local shops – Conveniently located just a short walk or drive from Lakes Entrance supermarkets, butchers, and fresh seafood trawlers.

Guidelines for guest use

Opening hours – The BBQ area is available daily for guest use between 8:30am and 9:30pm.
Cleaning – We kindly ask all guests to scrape down hotplates and wipe benches after use so the area remains clean for the next family.
Fish cleaning – For raw fish cleaning, please use our dedicated on-site fish cleaning station rather than the BBQ sink.

BBQ area frequently asked questions

Is the BBQ area free for staying guests to use?

Yes. Use of our undercover BBQ hotplates, gas seafood burners, and picnic tables is completely complimentary for all staying guests.

Do I need to bring my own barbecue utensils?

Barbecue cooking tools are attached right at the hotplates for your convenience. If you need special cookware, all our self-contained villas and cottages come with fully equipped kitchens with pots, pans, and cutlery.

Where can we buy fresh seafood and BBQ supplies in Lakes Entrance?

Lakes Entrance offers fantastic shopping options just minutes from the park. Pick up fresh catches straight from the local fishing fleet along the Esplanade, or grab meats, salads, and essentials from the local IGA and nearby supermarkets.

Can we clean raw fish at the BBQ area?

To keep cooking surfaces hygienic, raw fish must be cleaned at our dedicated on-site fish cleaning facility rather than in the BBQ kitchen sink. Once prepared, you are welcome to cook your catch using the gas hobs or hotplates!