Are you pet friendly?

No, BIG4 Whiters Holiday Village is not set up to accommodate pets. While we are not a pet friendly park, registered assistance animals are welcome; please contact our team if you are travelling with a service animal.

Do you have wheelchair accessible accommodation?

We offer one Garden Cottage that is wheelchair accessible with a ramp and an open wheel-in shower. We do not advertise as fully accessible because the toilet location prevents the installation of an assistance bar, so please call us on 03 5155 1343 to discuss if this unit meets your requirements.

Do you have WiFi internet access?

Yes, we provide limited free WiFi for guests in the park. The speed is good for checking social media and emails, but not suitable for streaming services like Netflix. There is a good WiFi signal around the reception building but we cannot guarantee WiFi in accommodation.

Yes we have three swimming pools at our holiday village. Pool hours are from 9am - 9:30pm daily. For safety, children under 12 must be supervised at all times and no glass, running, or diving is permitted in the pool areas.

Are your swimming pools heated during winter?

To ensure a warm swim regardless of the winter weather, we provide all our guests with complimentary entry passes to the nearby Lakes Entrance Aquadome. This gives you full access to their indoor heated pools, spa, and sauna facilities.

Do you have a playground?

Yes, we have a playground for children who are 12 years old and under. The playground is available during daylight hours and children must be supervised at all times.

Do I need to bring linen?

No, all linen is included for your stay. The beds are made for your arrival and bath towels are provided, however, we recommend bringing your own pool or beach towels.

Do you have laundry facilities?

Yes, we have a self-serve, coin-operated laundry open from 8am - 9:30pm. Please note that our Garden Cottages are the only accommodation type that includes private laundry facilities.

Children's Playground at BIG4 Whiters

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Outdoor adventure play spaces for family fun

Our outdoor adventure playground is situated in a quiet corner of the village, well off the main road to provide a safe and relaxed environment for family fun. Designed specifically for children 12 years and under, the playground offers a variety of equipment across three targeted zones.

Our playground features

Experience a fun, active environment right inside the holiday village. The play space consists of three distinct areas to suit different stages of growth -

The Main unit - Specially designed for older children from 4 years and up, providing engaging climbing and balance activities.
The Dual Rider - A popular, interactive feature suitable for children of all ages to enjoy together.
Toddlers Village - A dedicated, safe zone suited to early learners and children 3 years and under.

Playground hours and safety rules

Playground hours - The play space is available for all guests to enjoy daily during daylight hours.
Safety standards - Parents can relax knowing our Playspace Playground meets strict Australian Standards of safety for public playgrounds.
Supervision - For the safety and well-being of all families, children must be supervised by an adult at ALL times.
Age limit - Equipment use is restricted exclusively to children 12 years old and under.

Children's Playground Frequently Asked Questions

What age groups is the playground suitable for?

Our outdoor adventure playground is designed specifically for children who are 12 years old and under. The play space consists of three distinct areas to suit different stages of growth - a Main unit for children four years and older, a Dual Rider for all ages, and a dedicated Toddlers Village suited for children three years and under.

What are the opening hours and safety rules for the playground?

The playground is available for guests to use daily during daylight hours. For the safety of all families, the play space meets strict Australian Standards of safety for playgrounds, and children must be supervised by an adult at all times.

What other kids and family facilities are available at the park?

Beyond the playground, children will love exploring the holiday village with our fun hire pedal go-karts, the Indoor Games Room which is open from 8:30am - 9:30pm daily, and our three outdoor swimming pools. If you are a BIG4 Perks+ member, you can also request a complimentary 1-hour pedal kart hire during your stay, subject to availability.

Don’t forget to see the other great facilities here or view all our accommodation options.